Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the La Rosa Orlando website at larosaorlando.com and any VIP table reservation, guest list, or deposit services offered through it (collectively, the “Services”). By accessing the Site or submitting a reservation, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Eligibility & Age Requirement

You must be at least 18 years of age to use the Services and to enter La Rosa Orlando. A valid government-issued photo ID or passport is required for entry. By submitting a reservation, you represent and warrant that you are 18 or older and authorized to use the contact information you provide.

3. Reservations & Table Deposits

• Nonrefundable: Table deposits are nonrefundable. Deposits are not refunded for no-shows, cancellations, or rescheduling.
• Minimum spend: Each table carries a minimum spend displayed on the interactive floor plan. The minimum is separate from the deposit and is paid at the venue.
• Reservation confirmation: Submitting a reservation request or paying a deposit does not guarantee a specific table until confirmed by our concierge team via SMS or phone.
• Table assignment: La Rosa reserves the right to assign or reassign tables based on availability, party size, and operational needs.
• Right to refuse: We reserve the right to refuse service or entry to any guest, including those who have paid a deposit, for violations of venue policy, intoxication, or conduct deemed disruptive.

4. SMS Text Messaging Terms

By opting in to SMS, you agree to receive recurring automated text messages from La Rosa Orlando related to your reservation and promotional offers. These terms supplement our Privacy Policy:

• Frequency: Up to 8 messages per month.
• Rates: Message and data rates may apply.
• Opt-out: Reply STOP to cancel at any time. Reply HELP for help.
• Carrier liability: La Rosa Orlando is not liable for delayed or undelivered messages caused by your carrier.
• Consent: Consent to receive SMS is not a condition of any purchase or reservation.

5. Dress Code & Conduct

La Rosa enforces an upscale, fashionable dress code. Athletic wear is not permitted. Dress code is strictly enforced and entry is at the discretion of management. Guests who do not comply may be denied entry without refund of any deposit.

6. Intellectual Property

All content on the Site — including text, graphics, logos, the floor plan, and images — is the property of La Rosa Orlando or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or distribute any content without prior written permission.

7. Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, La Rosa Orlando and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including any reservation not honored, table reassignment, or communication failure.

Our total liability for any claim arising from the Services shall not exceed the amount you paid to us for the deposit giving rise to the claim.

8. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Orange County, Florida.

9. Changes to These Terms

We may revise these Terms at any time. The “Last updated” date reflects the latest version. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

10. Contact